Terms and Conditions

These terms and conditions (together with the information and policies contained in the “Customer Service” pages of the website and any other documents mentioned in these terms and conditions) (“Terms and Conditions”) set out the legal terms that apply to you. use of our website https://www.bachcouture.com (“Site”), many of its subdomains and any other websites operated by or on our behalf and any mobile device or desktop application developed by us or on our behalf (together, the “Websites” and the “Website” being a reference to any of them) and the other services we offer (“Services”).

Please read these Terms and Conditions carefully and make sure you understand them before using the Services. Please note that by using the Services, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you will not be able to use the Services and you should leave the Website immediately. If you continue to use the Website or order products, we will consider this an acceptance of these Terms and Conditions.

To use the services, you must be over 18 years old.

Other usefull links:

 

UNDERSTANDING THESE TERMS AND CONDITIONS

When certain words and phrases are used in these Terms and Conditions, they have specific meanings (these are known as “defined terms”). You can identify these defined terms because they start with a capital letter (even if they are not at the beginning of a sentence). If a defined term is used, it has the meaning given in the section of the Terms and Conditions where it was defined (you can find these meanings in the sentence where the defined term is included in parentheses and punctuation).

When we refer to “us”, “us” or “ours”, we refer to BACHWORLD FASHION SRL. When we use “you” or “you” we refer to you, the person who accesses the site and uses the Services.

We have used sections to help you understand these Terms and Conditions and to easily locate the information. The terms and conditions are only available in English. We will not keep copies of contracts between us and you regarding the provision of our services or the sale of products, so we recommend that you print or save a copy of these Terms and Conditions for your records (please note that we may change these Terms and Conditions Check the website regularly and each time you use the Services to order products to ensure that you understand the legal terms that apply at that time).

 

ABOUT US

We are BACHWORLD FASHION SRL (“BACH”) and we operate the website.

We are a company registered in Romania, and our headquarters are located at Bdul. Independentei 142-146 C, Brăila, Romania. Our registered company number is J09 / 331/2020, and our VAT number is 42623390.

We offer you the Services through the website. More details about the services we offer are presented below.

 

 

OUR WEBSITE

This section sets out the rules that apply to your use of the website (whether or not you use it to order products or just to browse). By using the website, you agree to these rules. If you do not agree to these rules, you are not allowed to use the website and you should leave it immediately.

We use COOKIE – please see our Privacy Policy to find out more.

 

Access to the website is provided free of charge and you are responsible for making all necessary arrangements to access the website. You are also responsible for ensuring that all persons accessing the website through your internet connection are aware of and comply with these Terms and Conditions.

Access to the website is temporarily permitted and does not include any commercial use of the website or its content. The Website will not be reproduced, copied and / or operated for commercial purposes without our prior written consent.

We reserve the right to withdraw or modify the Website without notice and from time to time we may restrict partial or total access to the Website. We will not respond to you if, for any reason, the website is not available at any time or at any time.

When you visit the Website and / or submit an order, you communicate with us electronically and you agree that all agreements, notices, communications and other communications we send you electronically (either on our behalf or on behalf of our partners) satisfies any legal requirement that the same communications be in writing.

You must not use the Website in any way that causes, or is likely to cause, interruption, damage or damage to the Website in any way.

You understand that you are responsible for all electronic communications and content sent from your computer to us and you must use the website only for lawful purposes.

You must not use the Website in any way that violates any applicable local, national or international law or regulations. In any way that is illegal or fraudulent or has any illegal or fraudulent purpose or effect. To send, use or reuse any material that is: (i) illegal, offensive, abusive, indecent, defamatory, obscene or threatening and / or (ii) in violation of copyright, trademark, trust, privacy or any other right, and / or (iii) otherwise harmful to third parties and / or (iv) questionable and / or (v) which contains or contains software viruses, political campaigns, commercial requests, chain letters, messaging or any other ” spam “. To cause harm, irritation, unnecessary anxiety to any person.

Violation of these provisions may constitute a contravention or offense under the law applicable in Romania and the European Union. We, in accordance with any enforceable law or public order, will report any such violation to law enforcement authorities and disclose their identity to them. If you violate any of the Terms and Conditions and / or any Terms and Conditions of third party products and services, you will indemnify us in full for all costs, expenses, debts, damages and losses (excluding any indirect, incidental or consequential losses), including any interest. , fines and legal or other professional fees and expenses incurred or incurred or paid by us and / or any member of our group as a result of or in connection with your breach.

We are happy to add a link to the website, but you must do so in a fair and lawful manner and not affect or benefit from our reputation (such as using a link to suggest any form of association or support from our part). We reserve the right to revoke your login permission at any time, and if we recommend that you remove a link to the website, you must do so immediately.

If the website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the content of those websites or resources and such links. should not be construed as our approval of those websites. We will not be liable for any loss or damage that may result from your use.

Our responsibility in connection with the website: We may update or modify the website or its contents at any time, but we have no obligation to do so. Please note that this means that any content on the website may expire at any time. The content on the website is provided for general information only. The purpose is not to make recommendations that you rely on. We make no representations or warranties, whether express or implied, that the Website or any of its contents is correct, complete, up to date or will not be free from errors or omissions. To the fullest extent permitted by law, we exclude all conditions, warranties, representations or other terms that may apply to the website or any of its contents, whether express or implied.

 

We will not be liable to you or any user for any loss or damage, whether in contract, tort (including negligence), breach of legal obligation or otherwise, resulting from or in connection with: (i) the use or inability to use, website; or (ii) use or dependence on any content displayed on the Website.

Please note that we offer the website for internal and private use only and, as such, we have no liability to you for loss of profit, loss of business, business interruption or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed attack or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary materials through your use of the website. or when you download any content from it or any related website. We do not exclude or limit in any way the liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent representation;
  • any other liability which cannot be limited by law. The various limitations and exclusions of liability will apply to liability arising from the provision of our services to you
  • and the provision of products to you by your partners.

 

OUR LIABILITY TO YOU IN CONNECTION WITH THE SERVICES

If, in providing services to you, we do not comply with these Terms and Conditions, we are liable for any loss or damage you suffer as a foreseeable result of a breach of these Terms and Conditions or our negligence, but we are not liable for any loss. or unforeseeable damage. The loss or damage is foreseeable if it was a direct consequence of the breach by us or if it was taken into account by you and us when you started using the Services.

We do not exclude or limit in any way the liability for fraud or fraud committed with intent or any other liability that cannot be limited by law.

We do not offer defective or inferior quality items or products to the appropriate market standards for sale on the Website. However, if an ordered item is not as described, has defects or an inferior quality, you can return it according to the procedure provided in the RETURN POLICY Section.

As a consumer, you have legal rights in connection with defective or undescribed products. Information about your legal rights is available at your local Citizens Advice Bureau or Trade Standards Office. These Terms and Conditions will not affect these legal rights.

Products sold by BACH are provided for internal and private use only. You agree that you will not use the products for commercial, business or resale purposes. You further agree that you will not export, re-export or otherwise transfer the products to countries or territories subject to comprehensive embargoes or sanctions or to parties identified on the US Treasury List, with specially designated citizens and specially blocked persons or the Consolidated Financial Sanctions List the EU. We have no liability to you for loss of profit, loss of business, business interruption or loss of business opportunity.

 

ORDERS, PRICES AND PAYMENT. CONTRACTUAL DOCUMENTS.

 

By registering an order on the Site, you agree to the form of communication (telephone or e-mail) through which BACH conducts its commercial operations.

The steps you need to take to place an order are explained in the ORDER AND DELIVERY Policy.

By completing the check-out process and placing an order by clicking on the “Place order” button on the checkout page, you offer to buy the products placed in the shopping cart.

The contract is considered concluded between BACH and the buyer at the moment of receipt by the buyer from BACH, by e-mail and / or SMS of the order confirmation notification.

After concluding the contract for products, BACH has the legal obligation to deliver your goods in accordance with the contract. Ownership of the purchased product will be transferred to you upon receipt of your payment. The risk of the product will remain with BACH or the courier (as applicable) until it is delivered to the address specified when you placed the order.

The document and the information provided by you on the Site will be the basis of the contract, in addition to it being the guarantee certificate issued by BACH for the purchased goods.

To order products you must be over 18 years of age and have a valid credit or debit card (see PAYMENT AND PRICES section for details on acceptable payment methods).

By placing an order, you assume that all the details you provide are true and accurate, that you are over 18, that you are an authorized user of the card used to place the order, and that there are sufficient funds in your account to cover the cost of your order. .

The website allows you to check your order and correct any errors before completing a purchase. Please allow time to read and verify your order on each page of the order process, as you are responsible for ensuring that the information you provide is correct (e.g., the correct products, quantities, size, color, etc.). ).

When you place an order, you will receive an order confirmation email with your tax or pro-forma invoice (depending on the payment method you choose). This email is for informational purposes only and does not constitute acceptance of your order. The contract between you and BACH for the products will not be concluded until we have verified that the order price has been charged. If your order is accepted, we will send you a confirmation email that represents a conclusion of the contract. The confirmation email will include a description of the products purchased in the order, delivery details and certain other information about your rights to cancel the contract (see the RETURN POLICY section for more information about your rights to withdraw from the contract). Only those products listed in the shipment confirmation email are included in your contract.

Prices and availability: Even if we try to make sure that all the details, descriptions and prices that appear on the website are correct, there may be cases where errors occur. If we find an error in the price of the products you have ordered or in the availability of the products, we will inform you as soon as possible and we will give you the option to confirm your order at the correct price or cancel it. If we are unable to contact you, your order will be treated as canceled. If you cancel and have already paid for the products, you will receive a full refund as soon as possible.

Customs duties may be applied to products delivered outside the borders of the European Union. Customs duties are not included in the price and are not the obligation of BACH. In order to be able to pick up / receive the package you will be obliged to pay in advance the customs duties calculated according to the legislation applicable in the country of destination.

As a beneficiary of the order, you must pay these taxes and fees in order to release the order from customs. As we cannot inform you of the exact amount, we recommend that you contact your local customs office or tax authority before placing an order.

BACH does not charge a usage fee for international purchases. In the case of states that charge sales or use taxes, your purchase may be subject to use tax. For more details, please contact the respective tax authorities

Please note that if you return an item, taxes and import duties will be responsible for recovering the fees directly from the local customs office.

Payment: Please see the PAYMENT AND PRICES section for details on available payment methods. Once we have verified the payment from you, BACH will prepare your order for delivery and we will send you an e-mail to inform you of this. In the unlikely event that we encounter a problem processing your order, we will contact you and request additional information to try to resolve the issue.

We reserve the right not to send the order or to accept your order if, for example, the ordered product is out of stock, has been withdrawn or is not otherwise available. The amounts collected will be returned.

 

DELIVERY

For delivery details please see the ORDERS AND DELIVERY section.

Delivery time may vary depending on product availability and your delivery address

If no one is present at your address to sign your order, our delivery partner will leave you a notification and you will need to contact them to reschedule the delivery.

Please also read the information on our order and delivery page, as it contains important information about your order and its delivery.

Details about the countries in which we deliver can be found on our order and shipping page. There are restrictions on certain products for certain international destinations, so please read the information on that page carefully before placing an order.

If you purchase products for delivery to an international destination, your order may be subject to import duties and taxes that apply when the package arrives at that destination. Please see the section above for more information on fees and taxes. You must comply with all applicable laws and regulations in the country for which the products are intended. We will not be responsible or liable if you violate any of these laws.

 

RETURN POLICY

Please see our Return Policy for information on return, exchange and our DELIVERY AND RETURN WARRANTY SERVICE.

Please note that in some cases BACH may reject the return of a product.

Cancellation according to the regulations on consumer contracts:

Depending on where you live, you have the right to cancel your order in accordance with EU consumer protection legislation. This means that, within a certain cancellation period, if you change your mind or for any other reason decide that you do not want to keep the purchased products, you can notify us of your decision to cancel the order. Once the products are returned to BACH you will receive a full refund, including initial delivery costs; however, you will be required to bear the full cost of returning the order to BACH.

Except for certain types of products under the Return Policy, you may cancel a contract at any time prior to delivery of your order and up to 14 days thereafter, starting from the day following receipt of the products (“cancellation period”).

If you cancel an order (or part of an order) during the cancellation period, you must return the product (s) and ensure that they arrive at BACH within 14 days of delivery to you. ensure that the product (s) comply with the terms of our Return Policy.

If you cancel a contract between us within the 14-day cancellation period, we will process the refund due as soon as possible. In any case, your refund will be completed within a maximum of 14 days from the date we received your return.

We reserve the right not to honor orders made by customers who have made more than 6 returns in the last 12 months of this year.

 

COMMERCIAL COMMUNICATIONS

You can change at any time the option regarding the agreement given to BACH for commercial communications containing general and thematic information including information regarding offers or promotions, as follows:

  • by accessing the unsubscribe link displayed in the Commercial Communications received from BACH or
  • by contacting BACH – office@bachcouture.com.

Following the purchase of a product, BACH will send Commercial Communications regarding suggestions of goods recommended to be used in connection with the purchased good.

You can unsubscribe, at any time, from the Commercial Communications mentioned above by accessing the unsubscribe link displayed in the commercial messages received from BACH or by contacting us in this regard.

We will also use your data to conduct market research and opinion polls to improve our product offering and buying experience. The information obtained from these market research and opinion polls will not be used for advertising purposes but only in those mentioned above. Your responses to market research and opinion polls will not be associated with your identity and will not be passed on to third parties or published. You can object to the use of data for market research and opinion polls at any time, by accessing the unsubscribe link displayed in the message or by contacting us.

 

PRIVACY POLICY

We use your personal information only in accordance with our Privacy Policy. Please take the time to read this carefully, as it includes important information about how we collect and use your data.

By using the website, you agree to the use of your data described in our Privacy Policy and guarantee that all data provided by you is correct.

 

INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

We own or license all intellectual property rights in the website and its content (such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, including the presentation and their compilation) (“Content”). The rights to the website and content are protected by international copyright law, as well as by any relevant national copyright law, copyright law and database rights law. All these rights are reserved.

You must not systematically extract and / or reuse parts of the website or content. In particular, you must not use data extraction tools, robots or similar data extraction and extraction tools to extract (once or more than once) for the reuse of substantial parts of the website. You must not create and / or publish your own database containing substantial parts of the website (for example, our prices and product listings) without our prior written consent.

Unless expressly stated otherwise, all persons (including their names and images), third party trademarks and images of third party products, services and / or locations presented on the Website are in no way associated, related or affiliated with us.

Any trademarks / names presented on the website are the property of their respective owners.

 

THE LAW THAT GOVERNS AND JURISDICTION

In any regard related to your order, the use of the websites or these Terms and Conditions is governed by Romanian law. The courts of Romania shall have exclusive jurisdiction over any disputes or claims relating to these Terms and Conditions.

 

OTHER IMPORTANT INFORMATION

Each section and paragraph of these Terms and Conditions operates separately. If any relevant court or authority decides that any of these is illegal or unenforceable, the remaining sections and paragraphs will remain in force and effect.

If you violate these Terms and Conditions and do not act in any way or postpone any action, this does not mean that we have waived our rights and will continue to have the right to use our rights and remedies. If we waive a breach by you, we will do so only in writing (signed by one of our directors), and this will not automatically mean that we will waive any further breach by you.

These Terms and Conditions constitute the entire agreement between you and us, and supersede any prior agreements between you and us.

We will not be liable or liable for any failure or delay in the performance of our obligations to you if this failure or delay is caused by an event beyond our control – force majeure or fortuitous event. An event beyond our control means any act or event beyond our control, such as unforeseen events, wars, terrorist attacks, embargoes, riots, strikes, closures, trade disputes, fires, floods, earthquakes or other natural disasters, destruction, weather unfavorable, interruption of transport, government action or the transfer of public or private telecommunications or transport networks. If such an event occurs and affects the fulfillment of our obligations to you: (i) we will contact you as soon as possible to inform you; and (ii) our obligations to you will be suspended during the event. If an event occurs that affects the delivery of products to you, we will contact you to schedule a new delivery date after the event ends.

We use a grievance procedure that we will use to try to resolve disputes when they first occur, please let us know if you have any complaints or comments. Please see our contact page for details on how to contact us.